Social Workers Career Information

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Significant Points

·     While a bachelor’s degree is the minimum requirement, a master’s degree in social work or a related field has become the standard for many positions.

·     Employment is projected to grow faster than average.

·     Competition for jobs is expected in cities, but opportunities should be good in rural areas.

Nature of the Work

Social work is a profession for those with a strong desire to help improve people’s lives. Social workers help people function the best way they can in their environment, deal with their relationships, and solve personal and family problems.

Social workers often see clients who face a life-threatening disease or a social problem. These problems may include inadequate housing, unemployment, lack of job skills, financial distress, serious illness or disability, substance abuse, unwanted pregnancy, or anti-social behavior. Social workers also assist families that have serious domestic conflicts, including those involving child or spousal abuse.

Through direct counseling, social workers help clients identify their concerns, consider effective solutions, and find reliable resources. Social workers typically consult and counsel clients and arrange for services that can help them. Often, they refer clients to specialists in services such as debt counseling, childcare or eldercare, public assistance, or alcohol or drug rehabilitation. Social workers then follow through with the client to assure that services are helpful and that clients make proper use of the services offered. Social workers may review eligibility requirements, help fill out forms and applications, visit clients on a regular basis, and provide support during crises.

Social workers practice in a variety of settings. In hospitals and psychiatric hospitals, they provide or arrange for a range of support services. In mental health and community centers, social workers provide counseling services on marriage, family, and adoption matters, and they help people through personal or community emergencies, such as dealing with loss or grief or arranging for disaster assistance. In schools, they help children, parents, and teachers cope with problems. In social service agencies, they help people locate basic benefits, such as income assistance, housing, and job training. Social workers also offer counseling to those receiving therapy for addictive or physical disorders in rehabilitation facilities, and to people in nursing homes who are in need of routine living care. In employment settings, they counsel people with personal, family, professional, or financial problems affecting their work performance. Social workers who work in courts and correction facilities evaluate and counsel individuals in the criminal justice system to cope better in society. In private practice, they provide clinical or diagnostic testing services covering a wide range of personal disorders. Social workers working in private practice also counsel clients with mental and emotional problems.

Social workers often provide social services in health-related settings that now are governed by managed care organizations. To contain costs, these organizations are emphasizing short-term intervention, ambulatory and community-based care, and greater decentralization of services.

Most social workers specialize. Although some conduct research or are involved in planning or policy development, most social workers prefer an area of practice in which they interact with clients.

Clinical social workers offer psychotherapy or counseling and a range of diagnostic services in public agencies, clinics, and private practice.

Child welfare or family services social workers may counsel children and youths who have difficulty adjusting socially, advise parents on how to care for disabled children, or arrange for homemaker services during a parent’s illness. If children have serious problems in school, child welfare workers may consult with parents, teachers, and counselors to identify underlying causes and develop plans for treatment. Some social workers assist single parents; arrange adoptions; and help find foster homes for neglected, abandoned, or abused children. Child welfare workers also work in residential institutions for children and adolescents.

Child or adult protective services social workers investigate reports of abuse and neglect, and intervene if necessary. They may initiate legal action to remove children from homes and place them temporarily in an emergency shelter or with a foster family.

Mental health social workers provide services for persons with mental or emotional problems. Such services include individual and group therapy, outreach, crisis intervention, social rehabilitation, and training in skills of everyday living. They may also help plan for supportive services to ease patients’ return to the community. 

Healthcare social workers help patients and their families cope with chronic, acute, or terminal illnesses and handle problems that may stand in the way of recovery or rehabilitation. They may organize support groups for families of patients suffering from cancer, AIDS, Alzheimer’s disease, or other illnesses. They also advise family caregivers, counsel patients, and help plan for patients’ needs after discharge by arranging for at-home services—from meals-on-wheels to oxygen equipment. Some work on interdisciplinary teams that evaluate certain kinds of patients—geriatric or organ transplant patients, for example.

School social workers diagnose students’ problems and arrange needed services, counsel children in trouble, and help integrate disabled students into the general school population. School social workers deal with problems such as student pregnancy, misbehavior in class, and excessive absences. They also advise teachers on how to cope with problem students.

Substance abuse social workers counsel drug and alcohol abusers as they recover from their dependencies. They also arrange for other services that may help clients find employment or get training. They generally are employed in substance abuse treatment and prevention programs.

Criminal justice social workers make recommendations to courts; prepare presentencing assessments; and provide services to prison inmates, parolees, probationers, and their families.

Occupational social workers usually work in a corporation’s personnel department or health unit. Through employee assistance programs, they help workers cope with job-related pressures or with personal problems that affect the quality of their work. They often offer direct counseling to employees whose performance is hindered by emotional or family problems or substance abuse. They also develop education programs and refer workers to specialized community programs.

Gerontology social workers specialize in services for senior citizens. They run support groups for family caregivers or for the adult children of aging parents. Also, they advise elderly people or family members about the choices in such areas as housing, transportation, and long-term care; they also coordinate and monitor services.

Social work administrators perform overall management tasks in a hospital, clinic, or other setting that offers social worker services.

Social work planners and policy makers develop programs to address such issues as child abuse, homelessness, substance abuse, poverty, and violence. These workers research and analyze policies, programs, and regulations. They identify social problems and suggest legislative and other solutions. They may help raise funds or write grants to support these programs.

Working Conditions

Full-time social workers usually work a standard 40-hour week; however, some occasionally work evenings and weekends to meet with clients, attend community meetings, and handle emergencies. Some, particularly in voluntary nonprofit agencies, work part time. Social workers usually spend most of their time in an office or residential facility, but also may travel locally to visit clients, meet with service providers, or attend meetings. Some may use one of several offices within a local area in which to meet with clients. The work, while satisfying, can be emotionally draining. Understaffing and large caseloads add to the pressure in some agencies.

Employment

Social workers held about 562,000 jobs in 2009. About 9 out of 10 jobs were in health care and social assistance industries, as well as State and local government agencies, primarily in departments of health and human services. Although most social workers are employed in cities or suburbs, some work in rural areas. The following tabulation shows 2009 employment by type of social worker:

Child, family, and school social workers 272,000
Mental health and substance abuse social workers 116,000
Medical and public health social workers 110,000
Social workers, all other 64,000

Training, Qualifications, Adv.

A bachelor’s degree in social work (BSW) degree is the most common minimum requirement to qualify for a job as a social worker; however, majors in psychology, sociology, and related fields may be sufficient to qualify for some entry-level jobs, especially in small community agencies. Although a bachelor’s degree is required for entry into the field, an advanced degree has become the standard for many positions. A master’s degree in social work (MSW) is necessary for positions in health and mental health settings and typically is required for certification for clinical work. Jobs in public agencies also may require an advanced degree, such as a master’s degree in social service policy or administration. Supervisory, administrative, and staff training positions usually require an advanced degree. College and university teaching positions and most research appointments normally require a doctorate in social work (DSW or PhD).

As of 2000, the Council on Social Work Education (CSWE) accredited 421 BSW programs and 139 MSW programs. The Group for the Advancement of Doctoral Education (GADE) listed 71 doctoral programs for PhD’s in social work or DSW’s (Doctor of Social Work). BSW programs prepare graduates for direct service positions such as caseworker or groupworker. They include courses in social work practice, social welfare policies, human behavior and the social environment, social research methods, social work values and ethics, dealing with a culturally diverse clientele, promotion of social and economic justice, and populations-at-risk. Accredited BSW programs require at least 400 hours of supervised field experience.

Master’s degree programs prepare graduates for work in their chosen field of concentration and continue to develop their skills to perform clinical assessments, manage large caseloads, and explore new ways of drawing upon social services to meet the needs of clients. Master’s programs last 2 years and include 900 hours of supervised field instruction, or internship. A part-time program may take 4 years. Entry into a master’s program does not require a bachelor’s in social work, but courses in psychology, biology, sociology, economics, political science, history, social anthropology, urban studies, and social work are recommended. In addition, a second language can be very helpful. Most master’s programs offer advanced standing for those with a bachelor’s degree from an accredited social work program.

All States and the District of Columbia have licensing, certification, or registration requirements regarding social work practice and the use of professional titles. Although standards for licensing vary by State, a growing number of States are placing greater emphasis on communications skills, professional ethics, and sensitivity for cultural diversity issues. Additionally, the National Association of Social Workers (NASW) offers voluntary credentials. The Academy of Certified Social Workers (ACSW) is granted to all social workers who have met established eligibility criteria. Clinical social workers may earn either the Qualified Clinical Social Worker (QCSW) credential or the advanced credential—Diplomate in Clinical Social Work (DCSW). Social workers holding clinical credentials also may list themselves in the biannual publication of the NASW Register of Clinical Social Workers. Credentials are particularly important for those in private practice; some health insurance providers require them for reimbursement.

Social workers should be emotionally mature, objective, and sensitive to people and their problems. They must be able to handle responsibility, work independently, and maintain good working relationships with clients and coworkers. Volunteer or paid jobs as a social work aide offer ways of testing one’s interest in this field.

Advancement to supervisor, program manager, assistant director, or executive director of a social service agency or department is possible, but usually requires an advanced degree and related work experience. Other career options for social workers include teaching, research, and consulting. Some also help formulate government policies by analyzing and advocating policy positions in government agencies, in research institutions, and on legislators’ staffs.

Some social workers go into private practice. Most private practitioners are clinical social workers who provide psychotherapy, usually paid through health insurance. Private practitioners usually have at least a master’s degree and a period of supervised work experience. A network of contacts for referrals also is essential.

Job Outlook

Competition for social worker jobs is stronger in cities where demand for services often is highest, training programs for social workers are prevalent, and interest in available positions is strongest. However, opportunities should be good in rural areas, which often find it difficult to attract and retain qualified staff.

Employment of social workers is expected to increase faster than the average for all occupations through 2010. The elderly population is increasing rapidly, creating greater demand for health and social services, resulting in particularly rapid job growth among gerontology social workers. Social workers also will be needed to help the large baby-boom generation deal with depression and mental health concerns stemming from mid-life, career, or other personal and professional difficulties. In addition, continuing concern about crime, juvenile delinquency, and services for the mentally ill, the mentally retarded, the physically disabled, AIDS patients, and individuals and families in crisis will spur demand for social workers. Many job openings also will stem from the need to replace social workers who leave the occupation.

The number of social workers in hospitals and long-term care facilities will increase in response to the need to provide medical and social services for clients who leave the facility. However, this need will be shared across several occupations. In an effort to control costs, these facilities increasingly emphasize discharging patients early, applying an interdisciplinary approach to patient care, and employing a broader mix of occupations—including clinical specialists, registered nurses, and health aides—to tend to patient care or client needs.

Social worker employment in home healthcare services is growing, in part because hospitals are releasing patients earlier than in the past. However, the expanding senior population is an even larger factor. Social workers with backgrounds in gerontology are finding work in the growing numbers of assisted-living and senior-living communities.

Employment of social workers in private social service agencies also will grow. However, agencies increasingly will restructure services and hire more lower-paid social and human service assistants instead of social workers. Employment in State and local government may grow somewhat in response to increasing needs for public welfare and family services; however, many of these services will be contracted out to private agencies. Employment in child protection services will grow due to increased concern over the safety of children. Employment levels may fluctuate depending on need and government funding for various social service programs.

Employment of substance abuse social workers also will continue to grow over the projection period. Substance abusers are increasingly being placed into treatment programs instead of being sentenced to prison. As this trend grows, demand will increase for treatment programs and social workers to assist abusers on the road to recovery.

Employment of school social workers is expected to grow due to expanded efforts to respond to rising student enrollments. Moreover, continued emphasis on integrating disabled children into the general school population will lead to more jobs. However, availability of State and local funding will dictate the actual job growth in schools.

Opportunities for social workers in private practice will expand, but this growth will be inhibited to a certain degree by funding cutbacks and by restrictions that managed care organizations place on services. The growing popularity of employee assistance programs also is expected to spur some demand for private practitioners, some of whom provide social work services to corporations on a contractual basis.

Earnings

Median annual earnings of child, family, and school social workers were $34,820 in May 2009. The middle 50 percent earned between $27,840 and $45,140. The lowest 10 percent earned less than $23,130, and the top 10 percent earned more than $57,860. Median annual earnings in the industries employing the largest numbers of child, family, and school social workers in May 2004 were:

Elementary and secondary schools $44,300
Local government 40,620
State government 35,070
Individual and family services 30,680
Other residential care facilities 30,550

Median annual earnings of medical and public health social workers were $40,080 in May 2009. The middle 50 percent earned between $31,620 and $50,080. The lowest 10 percent earned less than $25,390, and the top 10 percent earned more than $58,740. Median annual earnings in the industries employing the largest numbers of medical and public health social workers in May 2009 were:

General medical and surgical hospitals $44,920
Home health care services 42,710
Local government 39,390
Nursing care facilities 35,680
Individual and family services 32,100

Median annual earnings of mental health and substance abuse social workers were $33,920 in May 2009. The middle 50 percent earned between $26,730 and $43,430. The lowest 10 percent earned less than $21,590, and the top 10 percent earned more than $54,180. Median annual earnings in the industries employing the largest numbers of mental health and substance abuse social workers in May 2009 were:

Psychiatric and substance abuse hospitals $36,170
Local government 35,720
Outpatient care centers 33,220
Individual and family services 32,810
Residential mental retardation, mental health and substance abuse facilities 29,110

Median annual earnings of social workers, all other were $39,440 in May 2009. The middle 50 percent earned between $30,350 and $51,530. The lowest 10 percent earned less than $24,080, and the top 10 percent earned more than $62,720. Median annual earnings in the industries employing the largest numbers of social workers, all other in May 2009 were:

Local government $42,570
State government 40,940
Individual and family services 32,280

About 1 out of 5 social workers is a member of a union. Many belong to the union associated with their place of employment.

Related Occupations

Through direct counseling or referral to other services, social workers help people solve a range of personal problems. Workers in occupations with similar duties include the clergy, counselors, psychologists, and social and human service assistants.

Sources of Additional Information

For information about career opportunities in social work and voluntary credentials for social workers, contact:

For a listing of accredited social work programs, contact:

  • Council on Social Work Education, 1725 Duke St., Suite 500, Alexandria, VA 22314-3457. Internet: http://www.cswe.org

Information on licensing requirements and testing procedures for each State may be obtained from State licensing authorities, or from:

  • Association of Social Work Boards, 400 South Ridge Pkwy., Suite B, Culpeper, VA 22701. Internet: http://www.aswb.org